Your Google reputation,answered in your voice.
We answer every review in your business's voice, and you decide how much runs on autopilot: let the good ones publish on their own and critical ones wait for your OK by SMS, or review every reply before it goes live. And with Feedback, NFC stickers on your table bring you more reviews.
You have good reviews.
You're just not replying.
Westify answers every review for you, in your voice, same day. You decide how hands-on to be: fully automatic, or reviewing each reply before it publishes.
The Competition radar follows up to 5 nearby businesses using public Google data: their rating and how many reviews they add, week by week, next to yours. Included on Growth and Enterprise.
Westify. answers for you.
You decide what publishes on its own.
Replies in your voice
Personalized and sent from your own account. Westify never appears in your review replies.
You stay in control
You decide how much you want to review before it publishes: it can be everything, or just the replies to sensitive reviews. Delicate ones —health or legal matters— always check with you before publishing, and you can adjust the automation anytime from your settings.
Live 24 / 7
Weekends, holidays, the middle of the night. The moment a review lands, we answer it in minutes.
Your live panel
Your Westify Score: the health rating of your reputation, from 0 to 100, with the 4 pillars that move it, month over month.
Feedback: we bring you more reviews
NFC stickers or QR codes you can place anywhere: on tables, on the menu, with the check, with your servers. Every guest is one tap from leaving a Google review, so you collect a lot more of them. And, on top of that, a private channel in case someone also wants to tell you something directly.
Welcome backfill
We reply to your unanswered reviews (up to 6 months or 100 reviews) as part of your welcome. No extra charge.
It replies in your customer's language
If the review comes in English, we reply in English; if it's in Spanish, in Spanish. Perfect when you host guests or customers from out of town.
Messaging
With Messaging you send SMS campaigns to your own customers: a promo, a discount code, a “we haven’t seen you in a while.” We send it personalized with each customer’s name.
A process that's
simple and effective.
- 01
Connect your Google Business profile
Just once — a simple, effective process.
- 02
We catch every new review, automatically
Constant monitoring of your profile, so little time passes between a review and a written reply.
- 03
We reply in minutes, human-quality, from your email
Every reply is personalized and comes from your business's account, as if a person were writing it.
Hiring someone to do this costs $500+ a month.
And they still won't reply at 11pm.
- – Salary, benefits, training, turnover.
- – Available 9 to 6, Monday through Friday.
- – Quality depends on the day and the workload.
- – When they quit, you start from scratch.
- – Live the same day. No annual contract.
- – Replying 24 / 7, including overnight and holidays.
- – Every reply greets the customer by name.
- – Zero turnover, zero learning curve.
Reply to your first 20 reviews free. No card required.
14 days to see Westify working in your business. No commitment.
Access to your Google,
with the rules clear from day one.
Only the official Google Business Profile scope
We ask for exactly the permission Google designed for this: nothing more, nothing less. We don't read your email, don't touch your Drive, don't see your personal account.
You stay in control
You can revoke our access from your Google account anytime, without telling us first. The moment you do, we stop operating and send you a confirmation email.
What people ask
before they sign up.
Only the official Google Business Profile permission (business.manage), the same one you'd grant if you hired an agency. We don't touch your personal account, don't read your email, don't enter other Google products. You can revoke access from your Google account anytime, on any device.
Yes. All your locations live under one login: each with its own plan (mix Growth at one and Basic at another, for example), its own billing and its own team — up to 5 seats per location, with per-location permissions. We activate every location under your same account. Running 3 or more? Email us at info@westify.app and we'll put together volume pricing. Consolidated multi-location reporting is on our roadmap.
Today we're tuned for Mexican Spanish and US English, and the system works in any region where Google Business Profile is available. If your business is in another country, email us at info@westify.app and we'll figure out whether your business and our system are a good fit.
We email you the moment we detect the token expired or was revoked, with a direct link to re-authorize. Re-auth takes under 30 seconds and we don't lose history or configuration. Your subscription pauses automatically in the meantime.
Your plan includes a set number of replies per month. If you reach that limit, we email you so you can move to the plan that fits you best. Any reviews that come in after that are answered as soon as you change plans or when your next monthly cycle begins. None are lost, they just queue up.
Don't see your question? Email us at info@westify.app, we're happy to help.